Let's be clear

Uncover issues & identify opportuniities

Assessments are our way of going beyond the typical discovery call or workshop. While those are useful, they rarely give enough time or depth to truly understand your business.

Let's be clear about your potential

Our assessments give us the space to look closely at your customer journeys, digital experience, and wider business context, while also including your input throughout the process. They’re not just audits that surface usability issues and recommend fixes, they also generate ideas for how your business can stand apart from competitors.

This mix of detailed analysis, collaborative insight, and forward-looking strategy makes the Be Clear Assessments a far more effective starting point for meaningful, lasting change.

Let’s see what your users really think

When the stakes are higher launching a flagship product, redesigning a critical journey, or preparing for scale you need more than surface-level feedback.

User Testing Snapshot

Our User Testing Snapshot gives you fast, targeted insights from up to five real participants so you can fix critical problems before they impact performance.

Included in Essentials Testing:

  • User testing with up to 5 participants from your target audience
  • Task-based testing of one key journey or flow (e.g. checkout, onboarding, etc)
  • Session recordings with voiceover so you hear users explain their thoughts
  • Key insight summary: what’s causing friction and how to fix it
  • Quick wins & design improvement suggestions

from £1,850 + VAT

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User Testing

Our User Testing is designed to uncover deep usability challenges, emotional reactions, and behavioural patterns by testing with a larger, more representative group of users.

Included in Testing:

  • User testing with up to 20 participants, across key customer segments
  • Testing of multiple journeys or flows (e.g. onboarding, navigation, checkout, dashboards)
  • Session recordings + behavioural highlights
  • Prioritised UX and conversion recommendations
  • Presentation-ready findings deck and 60-minute stakeholder workshop

from £4,500 + VAT

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User Testing & Experience Design

Our User Testing & Design package combines in-depth user research with expert UX prototyping and design, so you can move from problems to validated improvements all in one streamlined process.

Included in Testing & Design:

  • User testing with up to 20 participants, across key customer segments
  • UX prototype design to solve the biggest pain points
  • Clickable prototypes (Figma or similar) for internal review or further testing
  • Design iterations based on feedback

from £9,500 + VAT

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Truly understanding your users and unlocking your growth potential doesn’t have to be out of reach

Uncovering your applications biggest design weaknesses. We use our research and user experience methods to evaluate your users to create application designs with better conversion rates and user satisfaction.

Optimisation & Analytics

Using industry standard tools our team of experts analyse your entire digital and non-digital journey to look for patterns concerning usability issues or optimisation problems.

Market Trends

We will examine external factors contributing to business declines. Things like an increase in competition, seasonal buying habits or factors that needs some more in depth investigations to be uncovered.

User Behaviour Analysis

Looking at how your users interact with your service can be a great identifier of hidden issues. What seems like a logical and straightforward process for an expert could be complexing to the average user.

Digital Marketing

Are you marketing efforts really in sync with the rest of the user journey? Or does your marketing promise something that either can’t be delivered or isn’t clear once the user has arrived at the desired location.

Architecture & Performance

How your website operates and performs needs to be assessed with a focus on information architecture, usability, load times, internal linking, landing pages and more.

How can we help?

We'd love to hear from you.

Contact

Tools

Tools

Guides

Guides

Insights

Insights

Tools

Tools

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Guides

Insights

Insights

Our lead generation process

Our tried, tested and perfected process for delivering you the best highly qualified leads looking for your services from your business.

1. Setting you up for success

Lead Generation Audit

Our first step is to listen to you because you understand your customers better than anyone else. After hearing your needs and criteria for the ideal client, we conduct a comprehensive audit. This helps us determine the size of your potential audience, the cost per lead, and the expected conversions.

  • User Research
  • Key Objectives
  • Performance Benchmarking
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2. Design, CRO and Personalisation

Website Design

Every website we create for your business is meticulously crafted to maximise conversions. We pay attention to branding, layout, typography, and copy, putting ourselves in your audience's shoes to anticipate their actions on the site. Our focus is entirely on driving sales with a distraction-free design.

  • Experence Design - UX
  • Visual Design - UI
  • Coding

3. Constantly measuring and refining

Conversion Rate Optimisation

Once a campaign is live and users visit our website, they're not guaranteed to inquire about your product or service. Our role involves recording user interactions on the site and studying behavioural patterns. These insights enable us to make subtle adjustments to ensure users are engaged, finding the information they need and taking the next step.

  • Behaviour Analysis
  • Conversion Rate Optimisation
  • Data Analysis

The results are highly qualified leads looking for your services from your business

Leads that have contacted your business are far more likely to turn into customers.

<span data-metadata=""><span data-buffer="">Websites by subscription?

<span data-metadata=""><span data-buffer="">Imagine knowing you have a team of website experts ready to help you make your website a success.

<span data-metadata=""><span data-buffer="">Successful websites usually need ongoing SEO, Optimisation and Maintenance services to be effective. Not to mention additional services like conversion rate optimisation to increase conversions or making more significant design changes that might need user testing to ensure they work for your users.

It’s not as crazy as it may first seem. Most of our clients eventually pay for monthly ongoing services with our standard payment options.

Subscription Extra Small

£250 pm

4 hours per month. One request at a time.

Included:

  • 4 hours per month
  • One request at a time

Subscription Small

£600 pm

10 hours per month. One request at a time.

Included:

  • 10 hours per month
  • One request at a time

Subscription Medium

£1,400 pm

20 hours per month. One request at a time.

Included:

  • 20 hours per month
  • One request at a time

Subscription Large

£2,500 pm

40 hours per month. One request at a time.

Included:

  • 40 hours per month
  • One request at a time